Hotel Quality Assurance Module Templates

Module Templates:

QA Handbook & Module of Quality Assurance in Hospitality.

Paket Handbook & Modules terdiri dari:

A. HANDBOOK:

Panduan lengkap membentuk team, membuat, menilai dengan checklist yang terukur untuk Hotel, Resort, Villa dan Service Apartment.

Note: 
Buku akan dikirim kealamat kantor atau rumah. (Bahasa Indonesia), eBook will sent to your email (English)

B. HOTEL QA CHECKLIST & ASSESSMENT:

Note: 
Soft Copy akan dikirim ke alamat email.

Checklist Templates:

1. Health & Safety.
2. Exterior checklist.
3. Housekeeping audit.
4. Room checklist.
5. Concierge service audit.
6. Reception service audit.
7. FO room sales control.
8. Reservation audit.
9. Breakfast service checklist.
10. Restaurant & Bar checklist.
11. Restaurant & Bar Service Audit.
12. Room service audit.
13. Kitchen & staff facility audit.
14. MICE audit.
15. Instructions.

C. QUALITY CHECKLISTS:

1. Food safety assessment checklist.
2. GM’s assessment appraisal.
3. Hotel audit programme.
4. Hotel mystery shopper program.
5. Hotel reward and recognition program.

D. AUDIT SUMMARY REPORT:

1. QA summary report.

E. HOTEL CHECKLIST, FORMS:

1. Guest comment.
2. Fire checklist.
3. Hotel preventive maintenance.
4. HK inspection programme.
5. Poster – fire emergency.
6. Public area checklist.
7. QA property checklist.
8. Service quality checklist.
9. Service team self assessment.
10. The door hanger checklist.

F. SERVICE PROGRAM:

1. Breakfast.
2. Guest arrival.
3. Guest departure.
4. Restaurant.
5. Room service.
6. Turn down.

G. QUALITY & TRAINING PLAN:

1. FB.
2. FO.
3. General.
4. Housekeeping.
5. Kitchen.

H. CHECKLIST CHSE (Bahasa Indonesia)

1. Pintu Masuk Area Hotel.
2. Lobby (Front Desk dan Concierge)
3. Kamar Tamu.
4. Restoran/Coffee Shop
5. Banquet
6. Fasilitas Hotel dan Area Publik lainnya.
7. Dapur.
8. Tata Graha.
9. Kantor.
10. Ruang Karyawan (Ruang Ganti dan Ruang Makan).

BONUS TEMPLATE
Bonus file Dokumen

SAFETY PROGRAM, TANGGAP DARURAT, PENCEGAHAN KECELAKAAN KERJA

Dapatkan harga special buat paket Hotel QA diatas khusus Hotelier!

Investasi Modul Template:
Harga Normal: 6.5Juta.
Harga Special hanya: 4.75Juta.

Note: Pembayaran dalam Credit Card by PayPal, harga dalam $ 305

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